Prologue

Starting can be the hardest part about anything. Be it learning that new skill, taking on the hard support ticket, or writing that daily blog. I’ve realized in life just the effort to make the first move and commit yourself can be much more difficult than the journey itself. When Scott put the ask out for daily blogs in the month of October I realized this was my chance to have that extra nudge in not only writing, but sharing thoughts about support – The start I’ve needed.

Over the next month I hope to share my thoughts on how to support, what I’ve learned that day, frustrations that come with the profession, and even ask questions that I’m not sure the answer to.